Introduction
IgnyteSMM takes your privacy seriously. We collect only the information necessary to provide our services securely and efficiently. This policy explains what data we collect, how we use it, and your rights regarding your information.
Information We Collect
Account Information
- Email address
- Username
- Password (encrypted — we never store plaintext passwords)
Order Information
- Service selected
- Link submitted for delivery
- Quantity ordered
- Price charged
Payment Information
We store only transaction references. We never store:
- Card numbers
- CVV codes
- Crypto private keys
- Wallet recovery phrases
Technical Information
- Browser type and version
- Device information
- IP address
- Login activity and timestamps
How We Use Your Data
Your information is used exclusively for:
- Processing and delivering orders
- Providing customer support
- Security monitoring and fraud detection
- Sending important account notifications
- Improving our services
Data Sharing
We never sell your personal information. Your data is only shared with:
- Payment processors (Paystack, Korapay) — for transaction processing
- Infrastructure providers (hosting, database) — to operate the platform
- Legal authorities — when required by law
Security Measures
✓
Encrypted Passwordsbcrypt hashing — never stored in plaintext
✓
HTTPS EverywhereAll connections encrypted in transit
✓
Firewall ProtectionNetwork-level security monitoring
✓
Secure SessionsAuthenticated session management
⚙
Fraud MonitoringReal-time anomaly detection
Data Retention
Your information remains stored for as long as your account is active. You may request account deletion at any time, and we will remove your personal data within a reasonable period, subject to legal obligations.
Your Rights
You have the right to:
- Update your profile information at any time
- Change your password
- Delete your account and associated data
- Contact support regarding your stored data
Contact
For privacy-related inquiries, visit our Contact page.